Shop – Page 5 – Margee Atiler

Pheobe Suite Set

$ 635.00

$ 780.00

$ 648.00

$ 576.00

$ 624.00

$ 776.00

$ 708.00

Refund policy

REQUESTS MUST BE SUBMITTED WITHIN 7 DAYS FROM THE DATE OF RECEIPT
***All sale items are final and not eligible for return or exchange

To ensure a smooth return or exchange process, we recommend recording the unboxing of the product in case any issues arise. We also suggest trying on all purchased items immediately upon receipt to allow enough time for returns, if necessary.

Please note that customers are responsible for the return shipping fees and for any import duties, customs taxes, or other fees incurred during the shipment of the replacement item. For complete information, please refer to our policy below.

RETURN

1. Returns will only be accepted if the following conditions are met:

Items must not have been used in photography shoots, Instagram posts, online, commercially, or for personal gain.
Items must be in their original condition, unworn, unaltered, unwashed, without makeup marks, and with all tags attached.
All packaging shipped with your order must be returned
All purchases on underwear, tights, socks and lace leggings are final sale. We will not accept returns on these items for hygiene reasons.
Returns accepted only if Return Tag remains attached and undamaged.
Must be within 7 days from the date of receipt.

2. To initiate a return, please contact with us. If your order meets the return conditition according to our policy, within 2-3 business days we will send a confirmation email along with the return label and an estimated return shipping cost. Exact costs will be confirmed once the item(s) is received, return shipping cost will be deducted from your refund. Please note that the return label is only valid for 5 days. We kindly ask you to follow the return instructions provided in the email with the attached return label and ship the item back within this period.

3. In the event that the returned item(s) do not meet the above conditions or arrive in a condition that is damaged, altered, or defective due to mishandling or improper use, Margee reserves the right to deny the refund or charge a repair/restoration fee at our discretion.

4. Once we have received and inspected the returned items, we will process your refund. This process typically takes 10 - 15 business days from the date we receive the returned items and may take up to 30 business days depending on your card issuer. If you have not received your refund after 30 business days, please contact us for an update on your refund status. Refunds will be issued based on the original purchase price, excluding any original shipping charges (if applicable) and return shipping costs, back to the original method of payment.

EXCHANGE

1. Unshipped Orders: If your order has not yet shipped, please contact our Customer Service team to modify your order. (This policy does not apply to discounted items).

2. Shipped Orders: If your order has already been dispatched and you wish to exchange it, please follow these steps:

Contact our Customer Service after receiving your items to request an exchange.
If your order meets the conditions according to our Policy, we will send a confirmation email along with an exchange label.
Once we receive the returned item, we will notify you of the return shipping and any additional charges.
After payment is confirmed, we will process the exchange and send your replacement item.

Please note that, exchange shipments might incur import duties & taxes and customers are responsible for this. If you require the replacement urgently, we recommend placing a new order immediately while returning the original item. A refund for the initial order will be processed once the returned item has arrived at our warehouse and passed inspection.

CANCELLATION

1. If the order has not been shipped, please contact our Customer Service team. We will assist you in canceling your order and issuing a full refund. Refund process typically takes 10 – 15 business days from the date we receive your cancellation request and may take up to 30 business days, depending on your card issuer.

2. If the order has already been shipped, we will not be able to assist you in canceling the order.

3. If you choose to refuse your shipments, you will be responsible for any duties, taxes, and/or customs charges that are incurred on the package, and the cost of returning the package to our warehouse. These amounts will be deducted from your merchandise refund. Refund process typically takes 10 – 15 business days from the date we receive the returned items and may take up to 30 business days, depending on your card issuer.

DEFECTIVE

Margee takes full responsibility for the quality of our products and services. If you receive a defective or faulty item, we are happy to offer you a free return and full refund. Please follow the steps below, and we will assist you promptly:

Contact us here within 3 days of receiving the item, providing photos of the defects and a video of the unboxing process. We will offer a free return and full refund for defective items.
Ensure that the item is kept in its original packaging, including all accessories, documentation, manuals, labels, tags, and the purchase invoice.

Privacy policy

INTRODUCTION
This Privacy Notice is designed to assist you in understanding how MARGEE (“MARGEE”, “we”, “us” “our”) collects, uses, and safeguards the information you provide us when you visit our website (https://www.margee-atelier.com/) (the “Site”), use the services we provide on the Site and in our stores (together, the “Services”). This Notice also explains the choices you have regarding our use of your information. Any personal information will be processed in compliance with current applicable laws on privacy and with any specific local regulations applicable from time to time.
WHAT INFORMATION WE COLLECT
For the purposes of this Privacy Notice, personal information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
We collect the following categories and types of personal information
- Identifiers, such as your name, email, postal address, account name, birth date and phone number;
- Protected classifications, like your race, veteran status, and disability status, as provided when you apply for employment through our website;
- Financial information, like your credit card number or debit card number you’ve used in a transaction with us, bank account information and transaction records;Body size and style preferences;
- Personal hobbies
- Commercial information, like products you purchased, considered, or viewed on our Site or in our stores;
- Sensory/Biometric information, like CCTV images in our stores from security cameras;
- Internet activity, like your online identifier, IP address, browsing history, search history, click history, information about how you navigate within our Services and which elements of our Services you use the most;
- Information about your equipment used to access the Site (such as hardware model, operating system type);
- Personal location information (including itinerary information, precise location information, latitude and longitude); and
- Inferences drawn from the categories described above in order to create a profile about you to reflect your preferences and characteristics.
We collect personal information about you automatically when you:
- Log data. Our servers automatically record certain information sent by your browser, such as your web page or resource request, your IP address or domain names of the computers you use, your referring/exit URLs, your browser type and operating system, the date and time of your request, and other parameters concerning your operating system and computer environment. We also collect your search criteria and shopping history.
- Cookie data. We use cookies and similar tools to enable the functionality of our Site and Services, to assess and improve our Site and Services, and to deliver more tailored content to you. For more information on cookies, see the section below titled “What Cookies We Use And Why”.
Information we collect about you from third parties:
- We collect your personal information from social media and video sharing sites like Instagram, Facebook, Twitter, Pinterest, and YouTube. This includes your email address if you sign-up to our newsletters and your user name or handle if you follow Margee’s social media accounts.
- When you use the Google Maps service on our Site to locate our nearest store, we may use collected geolocation data.
- We also use a social media reporting tool, which provides us with user names and handles of our social media followers.
- We may obtain information about you as a result of authentication or identity checks (for example you may be asked to identify yourself when you pick up your purchase in store).
HOW WE USE YOUR INFORMATION
We collect and process your personal information on AWS servers in Vietnam when you:
- Visit our Site. When you visit our Site, we collect your internet activity. We collect this information so that we may:
  - Measure and provide you with optimized targeted advertising
  - Conduct data analytics
  - Improve our Services
  - The legal basis for this processing is your consent and you can revoke your consent at any time by clearing cookies on your device (see How to Opt Out of Cookies, below) and then selecting ‘opt out’ when the cookie banner represents on your device or by clicking the unsubscribe link on the footer of our marketing emails.
- Make a purchase.
  - If you make a purchase on our Site, we collect your identifiers, financial information, commercial information, internet activity, and inferences from those categories.
  - If you make a purchase at one of our stores, we collect your identifiers, financial information, commercial information, possibly other personal information provided by you, and inferences from those categories.
  - When you make a purchase either on our Site or in our stores, we collect this information so that we may:
    - Communicate with you and receive, process, confirm, send, and track your order and requests, as well as associated activities such as administrative management of the contract, payment processing and fraud prevention.
    - Provide you with an optimized customer experience
    - Inform you of our new products and offers and conduct direct marketing activities
    - Safeguard against fraudulent purchasing activity
    - Communicate with you regarding gifts and special offers
- We may obtain information about you as a result of authentication or identity checks (for example you may be asked to identify yourself when you pick up your purchase in store).
- When you check out as a Guest, we will maintain your identifiers, purchase history and style preferences. If you create an account at a later date, your past guest purchases will be visible in your account.
  - The legal basis for this processing is performance of our contract with you.
- Contact Us. When you contact us by phone, email, WhatsApp, brand social accounts, or by live chat, we collect your identifiers, inferences from this category of information, and any other information you would like to share with us. If available, we also collect your internet activity information and commercial information. We collect this information so that we can:
  - Communicate with you concerning your questions, comments, or concerns
  - Troubleshoot where necessary, diagnose technical and service problems, and address any issues you have with our Site or Services
  - Provide personalized Client Services support
  - Process returns.
  - The legal basis for this processing is performance of our contract with you.
- Create an account with us. When you create an account, we collect your identifiers, so that we may:
  - Create and manage your user account
  - Maintain your purchase history and style preferences
  - Provide you with access to services such as our wish list or leaving items in your bag
  - The legal basis for this processing is performance of our contract with you.
- Apply for employment. When you apply for employment, we collect your identifiers, employment information, your education information, and any other information you decide to share with us. We collect this information so that we may communicate with you and assess your qualifications for the position for which you applied. The legal basis for this processing is the processing is necessary to perform a contract or to take steps at your request before entering a contract.
- When you sign up for our marketing emails. When you sign up for our marketing emails, we collect your identifiers, so that we may send you newsletters. The legal basis for this processing is your consent and you can revoke your consent at any time by unsubscribing from the footer of our marketing emails or emailing sales.margeeatelier@gmail.com.
- When you sign up for Store Communication. When you sign up for our Store Communication, you may receive personalised communication relating to your purchases, profile, or Margee services. We may contact you via email, text, phone, post, or social media. The legal basis for this processing is your consent and you can revoke your consent at any time by emailing sales.margeeatelier@gmail.com,or notifying a staff member in store, asking to unsubscribe from ‘Store Communication’.
- Accept an invitation to join a loyalty program. If you are included in a loyalty program, we process your identifiers, commercial information, financial information, internet activity information, and inferences from those categories. We collect this information so that we may:
  - Communicate with you
  - Track your purchases to confirm your eligibility on an annual basis
  - The legal basis for this processing is performance of our contract with you.
- Maintain and improve our business, Site, and Services. To maintain and improve our overall business, we collect your identifiers, commercial information, and internet activity information. We collect this information so that we may:
  - Administer our Site and improve our Site usability
  - Track user movements on our Site
  - Gather broad demographic data for aggregate use for benchmarking and marketing.
  - The legal basis for this processing is our legitimate interests in improvement of the Services.
In the processing of your personal information, we may also use your personal information to defend our rights and the rights of others, to efficiently maintain our business, to comply with the law as, and for other limited circumstances as described in How We Share Your Information.
WHAT COOKIES WE USE AND WHY
“Cookies” are small pieces of text sent to and stored by your web browser by a website you visit. We place and store cookies for multiple purposes. Cookies enable us to personalize your viewing experience. When you revisit our Site, we can recognize you by the cookie and customize your experience at the Site accordingly. For example, we use cookies to track Site usage and traffic patterns, prevent fraudulent activity or improve Site security, and assess the performance of the Site.
To enable and improve your browsing and user experience and to offer you live chat services on our Site, we use cookies and similar tools for the purposes described in the table below:
- Required: These cookies are required for making use of the Services. These cookies include security cookies to authenticate users, prevent fraudulent use, and protect user data from unauthorized parties as well as session cookies that remember your log-in session so you can move easily within the Services.
- Functional: These cookies record some of your activity on the Services as well as information about your device, such as what browser you are running and what pages you access. This information helps us and our third party service providers diagnose server and software errors, and in cases of abuse, track and mitigate the abuse.
- Analytics: Our service providers, including Google use cookies as part of their tools. These cookies allow our service providers and us to recognize and count the number of users of the Services, to see how users move around the Site, and how they engage with different functions, including usage statistics, when they are using the Services. This helps us improve the way our Services work, for example by making sure our users are finding what they need easily.
- Marketing and Advertising: Our advertising providers use cookies and web pixels to identify and store behaviors that users take when visiting our Site (such as pages visited and search terms used). These cookies are used in order to: (i) identify you as a prospect for our Services; (ii) deliver advertisements that are more relevant to you and your interests; (iii) limit the number of times you see an advertisement as well as (iv) help measure the effectiveness of the advertising campaign. If a user engages with our content, their behavior on our Site is used to present them with targeted advertising based on their interests. This means that after you are done browsing our Site you may see some advertisements about our Services elsewhere on the Internet. For more information on how to opt out of advertising cookies, please see below.
We use the following cookies on our Site:

Cookie	Purpose	Description
_ga	Performance / Functional	This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
_guid	Performance / Functional	This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating analytics reports.
user_allowed_save_cookie	Performance / Functional	This cookie is set when you choose to Accept cookies so that we do not ask you again for 365 days.
recently_viewed_product	Performance / Functional	This cookie is used to display your previously viewed products.
inside-au	Performance / Functional	This cookie helps us facilitate the live chat service on our Site.
fs_uid	Performance / Functional	This cookie helps us improve the usability of the Site, and the overall customer experience.
scarab.profile	Functional	This cookie stores user profile information, products the user browsed, etc.
scarab.visitor	Functional	This cookie is used to display personalized product recommendations.
__stid	Functional	This cookie helps us facilitate the Share This service on our Site.
ssUserId	Functional	Randomly generated unique identifier (uuid)
ssSessionIdNamespace	Functional	Randomly generated unique session identifier (uuid)
ssCartProducts	Functional	This cookie is used to store products added to your cart.
ssViewedProducts	Functional	This cookie is used to store your previously viewed products.
ssShopperId	Functional	Shopper indentifer (username or id)
_fbp	Targeting/Advertising	This cookie stores the visitor id which will be used by the Facebook Pixel.
fr	Targeting/Advertising	This cookie tracks opted out Facebook users
Rmuid	Targeting/Advertising	This cookie is used by Rakuten and uses cookies to store session information in order to analyze performance of our marketing affiliate partners.
Tik Tok
_abck	Functional	This cookie provides protection against hackers.
msToken	Functional	This cookie is used to store the conntction to a Microsoft Azure server.
passport_csrf_token	Functional	This cookie has the password for CSRF_TOKEN.
passport_csrf_token_default	Functional	This cookie has the default password for CSRF_TOKEN.
_tt_enable_cookie	Functional	This cookie is used by TikTok to track cookie consent.
cto_bundle	Targeting/Advertising	This cookie is used by Criteo to provide functions across pages.
_gcl_au	Targeting/Advertising	This cookie is used by Google AdSense to store and track conversions.
_rdt_uuid	Targeting/Advertising	This cookie us used by Reddirt to help build a profile of your interests and show you relevant ads.
_ttp	Targeting/Adversiting	This cookie is used to measure and improve the performance of your advertising campagins and to persionalize the user's experience (including ads) on TikTok.
tta_attr_id	Targeting/Advertising	This cookie is used to measure and improve the performance of your adverstising campagins and to personalize the users experience (including ads) on Tik Tok.
tta_attr_id_mirror	Targeting/Advertising	This cookie is used to measure and improve the performance of your adverstising campagins and to personalize the users experience (including ads) on Tik Tok.
ttwid	Targeting/Advertising	This cookie stores if the user has seen embedded content.
_gcl_aw	Statistics	This cookie is used by Google AdSense to store click information.
store-country-code	Statistics	This cookie is used to store the country code of the website.
Pinterest
ajs_anonymous_id	Functional	This cookie stores the last visit using a universally unique ID (UUID).
_hjSession_2457982	Functional	This cookie ensures data from subsequent visits to the same side are attributed to the same user ID.
_auth	Functional	Cookie for Pinterest functionality.
_pinterest_ct_ua	Targeting/Advertising	This cookie is identical to _pin_unauth, but as a third party cookie.
_pin_unauth	Targeting/Advertising	This cookie groups actions for users who cannot be identified by Pinterest.
_pinterest_sess	Targeting/Advertising	This cookie is the Pinterest login cookie. It contains user ID(s), authentication token(s) and timestamps. If the person is logged out, authentication tokens are deleted but Pinterest uses the logged out user ID(s) to optimize the person's experience and measurment.
_hjAbsoluteSessionInProgress	Statistics	This cookie stores unique visits.
_hjFirstSeen	Statistics	This cookie identifies a new user's first session.
_hjSessionUser_2457982	Statistics	This cookie holds current session data.

We also use pixels and tags to understand user trends so that we can provide an optimal browsing and shopping experience for our customers. Through these trackers we also process click through information from our marketing emails to our Site.
- Facebook Pixel. We use Facebook Pixel to customize our advertising and to serve you ads on your social media based on your browsing behavior. This allows your behavior to be tracked after you have been redirected to our website by clicking on the Facebook ad. The Facebook Pixel stores a cookie on your device to enable us to measure the effectiveness of Facebook ads for statistical and market research purposes. We do not have access to the information collected through the Facebook Pixel. However, the information collected via the Facebook Pixel, on our website as well as other websites on which Facebook Pixel is installed, is also stored and processed by Facebook. Facebook may link this information to your Facebook account and also use it for its own promotional purposes in accordance with Facebook's Data Usage Policy. The Facebook Pixel also allows Facebook and its partners to show you advertisements on and outside of Facebook. Such sharing may be deemed a sale under the California Consumer Privacy Act. You can opt-out of displaying Facebook ads and sharing by visiting your Facebook Ad Settings, and you can clear and control the information third parties share with Facebook in your Off-Facebook Activity If you do not have a Facebook account, you can opt-out of Facebook ads through the Digital Advertising Alliance here.For European users, please visit the European Interactive Digital Advertising Alliance.
- Google Analytics. We use Google Analytics to collect information on your use of the Site to improve our Site. In order to collect this information, Google Analytics may set cookies on your browser, or read cookies that are already there. Google Analytics may also receive information about you from applications you have downloaded that partner with Google. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to our Site or to another application which partners with Google is restricted by the Google Analytics Terms of Use and the Google Privacy Notice available here. To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on for Google Analytics which can be found here.
HOW TO OPT OUT OF COOKIES
Behavioral or Interest-Based Advertising Generally
Margee does not presently use Ad Choices. To learn more about the use of your information for behavioral advertising, visit the Digital Advertising Alliance (https://digitaladvertisingalliance.org/) or the Network Advertising Initiative, (http://www.networkadvertising.org/managing/opt_out.asp).
Some mobile devices provide options to opt out of behavioral advertising, such as the “Limit Ad Tracking” setting on iOS devices or setting to “Opt out of Interest-Based Ads” on Android devices.
Please note that these actions will not opt you out of being served advertising. You will continue to receive generic ads.
Google Analytics
See http://www.google.com/policies/privacy/partners/ for information about how Google uses the information provided to Google Analytics. You can control the information provided to Google and opt out of certain ads provided by Google by using any of the methods set forth here or using the Google Analytics opt out browser add-on here.
Facebook Pixel
You can opt-out of displaying Facebook ads by visiting your Facebook Ad Settings, and you can clear and control the information third parties share with Facebook in your Off-Facebook Activity page. For European users, please visit the European Interactive Digital Advertising Alliance.
Cookie Settings
You may limit the collection of your information through cookies by opting-out of accepting cookies altogether, you can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether to accept it. To find out how to see what cookies have been set on your computer or device, and how to reject and delete the cookies, please visit: https://www.aboutcookies.org/. However, please note certain features of the Site may not work if you delete or disable cookies, such as our Live Chat service. You can use the browser that you are using to view this Site to enable, disable, or delete Cookies. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” settings). Each web browser is different. For information on reviewing or deleting cookies from specific browsers, click on the appropriate browser: Firefox, Firefox IOS, Firefox Android, Safari, Safari Mobile, Chrome, Internet Explorer, Microsoft Edge, Opera.
If you reset your web browser to refuse all cookies or to indicate when a cookie is being sent, some features of the Site may not function properly.
If you choose to opt out, we will place an “opt-out cookie” on your computer. The “opt-out cookie” is browser specific and device specific and only lasts until cookies are cleared from your browser or device. The opt-out cookie will not work for some cookies that are important to how our websites and mobile apps work (“essential cookies”). If the cookie is removed or deleted, if you upgrade your browser or if you visit us from a different computer, you will need to return and update your preferences.
HOW WE SHARE YOUR PERSONAL INFORMATION
General sharing:
We may share your personal information with our service providers and other third parties as described below:
- Advertising partners. We may share your identifiers, commercial information, internet activity, and inferences regarding the described categories with our advertising partners. We share this information so that we may:
  - Deliver more relevant ads and promotional messages to you
  - Understand your interests and preferences so that we can deliver relevant advertisements to you.
- Within the Margee corporate group. We may share your identifiers, commercial information, internet activity information, and inferences regarding the described categories of information within our corporate family, such as our subsidiaries or affiliates to the extent permitted by law. The legal basis for this is our legitimate interest in carrying out or business operations efficiently. If you register with the Margee client database, your personal information will be managed by Margee Wear Pty Ltd, an entity in the same corporate group.
- Service Providers. We may share your identifiers, financial information, internet activity information, commercial information, and inferences regarding the described categories of information, with our service providers (including our website developers, IT services, email marketing platforms, social media reporting tools, financial institutions, and distribution and delivery services) to perform services for or on our behalf. We share this information in order to perform marketing activities and back in stock notifications, conduct surveys, validate your employment application, deliver your order, notify you with updates regarding your order, and trouble shooting. The legal basis for this sharing is our legitimate interest in providing the Services more efficiently.
- Corporate Reorganisation. In the event we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganisation, merger, acquisition, sale, joint venture, assignment, consolidation, transfer, change of control, or other disposition of all or any portion of our business, assets or stock, your personal information would be part of the assets shared with third parties, including the buyer or target (and their agents and advisors) for the purpose of facilitating and completing the transaction. If we undergo bankruptcy or liquidation, personal information would be part of the liquidation assets and we would share it with third parties in the course of such proceedings. The legal basis for this is our legitimate interest in carrying out our business operations.
- For legal purposes. We will share personal information where we are legally required to do so, such as in response to court orders, law enforcement or legal processes; to establish, protect, or exercise our legal rights or contractual obligations; to defend against legal claims or demands; to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person; or to comply with the requirements of any applicable law. The legal basis for this processing is compliance with a legal obligation applicable to us, our legitimate interest in compliance with other laws applicable to Margee, and our legitimate interest in the protection of the rights of others.
- With Your Consent. Apart from the reasons identified above, we may request your permission to use or share your personal information for a specific purpose. We will notify you and request consent before you provide the personal information, or before the personal information you have already provided is used or shared for such purpose. You can revoke your consent at any time.
- As Margee is part of an international network and uses global services, your personal information may be shared with other Margee group entities and stored overseas in accordance with applicable legislation, including in Vietnam and Ireland. Margee adopts all appropriate security measures and safeguards to ensure an appropriate level of data security.
Sharing in the past 12 months:
For a Business Purpose
In the preceding 12 months, we have disclosed the following categories of personal information for a business purpose with the following categories of third parties:
- We have disclosed your identifiers and internet activity information to companies that provide us with IT systems support.
- We have disclosed your identifiers, financial information, and customer records information to data analytics providers and other third parties to help perform services, including, maintaining or servicing customer accounts, providing client services, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, providing email communications, providing delivery services, and hosting our Site.
- We have disclosed your identifiers, and internet activity information to IT support and data analytics providers to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to identify and repair Site errors that impair functionality.
For a Sale. Certain sharing we engage in may be considered a sale under the California Consumer Privacy Act. In the preceding twelve (12) months, we have sold your internet or other electronic network activity collected via cookies to data analytics providers and ad networks. You may opt-out of the use of these cookies by following the instructions in How To Opt Out Of Cookies below.
We have also disclosed personal information you have shared with us, like your identifiers and commercial information, with our corporate family, including our affiliates, to exchange business intelligence. In both circumstances, we may also share inferences made from the aforementioned categories of personal information. You may opt-out of this sharing practice by contacting us at sales.margeeatelier@gmail.com.
HOW WE STORE AND PROTECT YOUR PERSONAL INFORMATION
We make all reasonable efforts to ensure that your personal information is stored securely, both in electronic and physical form, and otherwise protect it from misuse, interference and loss caused by unauthorized access, modification or disclosure with security measures such as access controls. Our employees and agents are obliged to treat any personal information held by us confidentially.
Please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure, therefore, we cannot guarantee absolute security. If you have any security questions, please contact us at the Contact Information below.
HOW LONG WE KEEP YOUR PERSONAL INFORMATION
You can request deletion of your account by contacting us at sales.margeeatelier@gmail.com.
We will retain your personal information until the earlier of (i) the information is no longer necessary to accomplish the purpose for which it was provided; or (ii) we delete your information pursuant to your request. We retain your personal information for longer periods for specific purposes to the extent that we are obliged to do so in accordance with applicable laws and regulations and/or as necessary to protect our legal rights or for certain business requirements. Below are some more specific reasons we would retain some data for longer periods of time:
- Security, Fraud & Abuse Prevention. For example, to protect you, other people, and us from fraud, abuse, and unauthorized access.
- Financial Record-Keeping. When you make a payment to us we are often required to retain this information for a longer period of time for purposes of accounting, dispute resolution, and compliance with tax, anti-money laundering, and other financial regulations
- Comply With Legal or Regulatory Requirements. To meet any applicable law, regulation, legal process or enforceable governmental request, as required to enforce our terms of service, including investigation of potential violations
- Direct Communications With Us. If you have directly communicated with us, we may retain reasonable records of those communications.
Even if you delete your account or personal information, please keep in mind that the deletion by our third-party providers may not be immediate and that the deleted information may persist in backup copies for a reasonable period of time.
YOUR CHOICE WITH RESPECT TO YOUR PERSONAL INFORMATION
Marketing. We may use your identifiers to provide you with relevant consumer information, notify you of products, store openings and offers that may be of interest to you. You must opt in to receive these communications, but if you change your mind, you may opt out of receiving all marketing information from us at any time. You can do this by:
- Following the instructions at the bottom of our Newsletter communications
- Login to your online account to manage our marketing communications
- Contact Client Services to remove you
It may take up to 48 hours for your status to be updated on our systems. Please be advised that Back In Stock notifications are not associated to the Newsletter, you will need to contact Client Services to be removed from this notification list for each item you have requested.
Inside chat service. We use a third-party service, Inside Chat, to provide the live chat function on our website, which involves use of cookies to track and log consumer activity. Margee will not intentionally collect personal information via Inside Chat, but may aggregate data collected on the Margee website, with or without data collected from other sites. You have the option to opt out of tracking by contacting Client Services. Live chat communications may be shared with Margee’s service providers (including in real time) in connection with the provision and maintenance of the live chat service. Margee keeps records of live chat communications which may be shared with its service providers for the purpose of delivering an optimised service and experience to you.
Rakuten Marketing. Margee partners with Rakuten Marketing, who may collect personal information when you interact with our site. You can review the collection and use of this information or opt out of Rakuten’s collection of your personal information here.
Your Rights
You have rights to access your personal information, correct your personal information, opt-out of direct marketing and make a complaint.
If you are concerned about how we have handled your personal information, please let us know and we will try to fix it. Please contact the “Privacy Officer” at privacy@margee-atelier.com, (+84) 974775984. To request access to or erasure of your information, please contact sales.margeeatelier@gmail.com. We will respond to you within 30 days.
Your Rights Under the General Data Protection Regulation
If our processing of your personal data is subject to the European Union General Data Protection Regulation 2016/679 (GDPR), you have the following rights under the GDPR:
- Right to Access. You have the right to ask us for copies of your personal information. This right has some exemptions, which means you may not always receive all the personal information we process.
- Right to Rectify You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Right to Erasure. You have the right to ask us to erase your personal information in certain circumstances.
- Right to Restrict Processing. You have the right to ask us to restrict the processing of your personal information in certain circumstances. See Your Choice With Respect To Your Personal Information for additional ways you can restrict processing of your personal information.
- Right to Object to Processing. You have the right to object at any time, for reasons arising from your particular situation, to processing of your personal information, which is carried out on the basis of our legitimate interests. See Your Choice With Respect To Your Personal Information for additional ways you can object to processing of your personal information.
- Right to Data Portability. This only applies to personal information you have given us. You have the right to ask that we transfer the personal information you gave us from one organization to another, or give it to you.
- Right to Lodge a Complaint. A list of Supervisory Authorities is available here.
To exercise these rights, please contact us at sales.margeeatelier@gmail.com.
DO NOT TRACK
We do not support Do Not Track (DNT). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
CHILDREN’S PRIVACY
This Site and our Services are not intended for individuals under the age of 18 years. If you are a minor, you should obtain the consent of your parent or legal guardian prior to providing your personal information. If we discover that we have collected personal information about a minor without the prior consent of a verifiable parent or legal guardian, we will de-activate the minor’s account and delete the information.
CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be updated and changed from time to time. We will post the new Policy on the Site and will indicate the date it goes into effect. If the changes materially affect your rights, our Site will contain a special notice about the changes and, if required by law, will prompt you for your consent for certain changes. Each version of this Privacy Policy will be identified by its effective date, which you can find at the bottom of this Policy.
CONTACT US
If you have any questions or comments about our privacy practices, you can contact us at:
sales.margeeatelier@gmail.com
(+84) 974775984
Lat updated: 15 Jan, 2024

Terms of service

OVERVIEW

This website is operated by Margee Atelier Throughout
the site, the terms “we”, “us” and “our” refer to Margee Atelier offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us,
you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or
use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card
information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or
exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Return Policy. To view our Return Policy, please visit https://margee-atelier.com/customer-care/

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at
anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - PRE-ORDER

We offer selected products on a pre-order basis that allows the purchase of items that are not yet stocked or available for immediate dispatch. The pre-order option reserves stock units from incoming stock deliveries, orders will be dispatched as soon as the inventory arrives at our warehouse. Margee Atelier will always provide an estimated dispatch date of dispatch for Pre-Orders, though these dates are subject to change without notice. The estimated date of dispatch will be clearly stated on the Order Confirmation provided by email.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete
your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 8 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new Services and/or features through the website (including, the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 9 - THIRD-PARTY LINKS

Certain content, products and Services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 10 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain
any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 11 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the
Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 13 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information;(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and Services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Margee Atelier, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product,
including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 15 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Margee Atelier and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 16 - SEVERABILITY

In the event that any provision of these Terms of Service is
determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 17 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 18 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 19 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Vietnam.

SECTION 20 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at sales.margeeatelier@gmail.com

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